Portola Hotel & Spa at Monterey Bay | Resort in Monterey

| 9.0 (2758 Reviews) |  1 Bathroom
Old Monterey Resort | Portola Hotel & Spa at Monterey Bay

Resort in Old Monterey, Monterey

Pet-friendly resort with 2 restaurants connected to the convention center in Monterey
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Additionally, 2 bars/lounges, a fitness center, and WiFi in public areas are onsite.
Housekeeping is available on request.
Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.


Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 58.18 per stay. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 8 to 20 for adults, and usd 5 to 10 for children fee for in-room wireless internet: usd 9.95 per 24-hour period (rates may vary) fee for in-room wired internet: usd 9.95 per 24-hour period (rates may vary) fee for wireless internet in public areas: usd 9.95 per night (rates may vary) secured self parking fee: usd 29.04 per night (in/out privileges) secured valet parking fee: usd 37.17 per night (in/out privileges) pet deposit: usd 58.18 per night pet fee: usd 58.18 per accommodation (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) rollaway bed fee: usd 58.18 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of usd 58.18 per accommodation (varies based on length of stay), plus a deposit of usd 58.18 per night service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector and a smoke detector spa hours are 9 am-7 pm, sunday to thursday, and 9 am to 9 pm on friday and saturday. special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

John
Sep 14, 2025 06:05:37 AM
Review Score:   10
Summary: It was Excellent, very recommended
See All Reviews
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