Is this Shenzhen Castle Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shenzhen Castle Hotel have a swimming pool?

Yes, this Shenzhen Castle Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Shenzhen Castle Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shenzhen Castle Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shenzhen Castle Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shenzhen Castle Hotel?

Based on the information reported by the owner or manager, the Shenzhen Castle Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shenzhen Castle Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shenzhen Castle Hotel | Hotel in Shenzhen

| 9.4 (76 Reviews) | 1 Bathroom

Hotel in Longgang, Shenzhen

Luxury hotel with 3 restaurants, in the vicinity of Universiade Shenzhen Sports Center
Along with 3 restaurants, this hotel has a marina and a full-service spa. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Shenzhen Castle Hotel offers 220 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Hair dryer

Towels

Toothbrush and toothpaste

Designer toiletries

Bedroom

Air conditioning

Down comforter

Premium bedding

Phone

Safe

Soundproofing

Desk

Free newspapers

Turndown service

Breakfast

3 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 136 for adults and CNY 136 for children

Coffee/tea in common area(s)

1 poolside bar and 1 bar

24-hour room service

Free bottled water

Electric kettle

Minibar

Coffee/tea maker

Refrigerator

Espresso maker

Dining room

Parking

Roundtrip airport shuttle (surcharge) from 8:30 AM - 5 PM

Airport shuttle on request

Free area shuttle

Free self parking on site

Accessibility

Elevator

Activities

Adjacent to a golf course

Sauna

Full-service spa

Golfing

Shopping

Fitness center

Golf driving range

Indoor pool

Seasonal outdoor pool

Tennis

Children's pool

Steam room

Entertainment

Cable/satellite channels

General

Conference space (13993 square feet)

Meeting rooms

Business center

Front-desk safe

Gift shop/newsstand

ATM/banking services

Elevator

Free newspapers in lobby

Banquet hall

Chinese (Mandarin)

English

Designated smoking areas

Guest Services

Separate dining area

Indoor pool

Refrigerator

Seasonal outdoor pool

Soundproofed rooms

Free area shuttle

Laundry facilities

Children's pool

Snack bar/deli

Porter/bellhop

Daily housekeeping

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Turndown service

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

BBQ grill(s)

Garden

Terrace

Marina onsite

Balcony

Spa

Massage/treatment rooms

Body scrubs

Hydrotherapy

Aromatherapy

Body treatments

Manicures and pedicures

Massage - Thai

Couples treatment room(s)

Facials

Steam room

Policies

Check-in

Check-in time starts at 2:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cny 300.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately cny 136 for adults and cny 136 for children airport shuttle fee: cny 500 per vehicle (one way) rollaway bed fee: cny 300.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Hunter

Aug 29, 2025 12:00:00 AM

Review Score: 10

Summary: great hotel. will stay again

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Duplex, 1 King Bed, Balcony, Golf View Room Size: 882 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Ping - 24.79, Bathtub or shower, Extra bed count 1, Number of living rooms 1, Square feet - 882, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Square meters - 82, Separate sitting area, Balcony, Golf view, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 King Bed, Balcony, Golf View Room Size: 958 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 958, Shower/tub combination, Extra bed count 1, Square meters - 89, Number of living rooms 1, Number of bathrooms - 1, Jetted bathtub, Ping - 26.92, Private bathroom, Separate sitting area, Balcony, Golf view, Bed count minimum 1, Bed count maximum 1
Deluxe Double Room Room Size: 452 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Bathtub or shower, Ping - 12.7, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Square meters - 42, Jetted bathtub, Private bathroom, Golf view, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Room Size: 452 square feet m² 2 Twin Beds	General Square meters - 42, Number of living rooms 0, Jetted bathtub, Private bathroom, No rollaway/extra beds, Bathtub or shower, Golf view, Ping - 12.7, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Family Room Room Size: m² 2 King Bed and Twin Bed	General Number of living rooms 0, Jetted bathtub, Private bathroom, No rollaway/extra beds, Bathtub or shower, Golf view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Double Room Room Size: 452 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bathtub or shower, Ping - 12.7, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Square meters - 42, Jetted bathtub, Private bathroom, Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1